Florence Nightingale Hospice Nurse talks about the challenges from Covid-19 Restrictions

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Florence Nightingale Hospice Matron, Liz Monaghan, said that two things about COVID-19 restrictions impacted hospice care far more than any other medical service.

“In Day Hospice we had to close to the patients coming in and we moved to doing weekly phone calls to patients and their families to see how they were doing.

“The In-Patient Unit, the FNH@Home team and the Hospital team was where the biggest change happened because suddenly we had to do palliative care and end of life care through a mask, and gloves and a pinny.

“A lot of our work is done recognising facial expressions, the use of touch and all those things changed. Having to tell someone that their dad was dying either over a phone or with a mask on – in twenty-eight years of palliative care I’ve never had to do that, never had to hold someone’s hand through a glove. It was very strange.”

Amongst all of the turmoil caused by the coronavirus restrictions, the income from The Hospice Lottery Partnership has been one certainty, and the Hospice team thanks everyone who buys a lottery ticket for giving us that reliable source of income in these challenging times.