“Not only did they give our mum the very best care, attention and love, but they looked after us too.”

Home > How we help > “Not only did they give our mum the very best care, attention and love, but they looked after us too.”

Yvonne was diagnosed with MSA (Multi System Atrophy) in 2007 and spent eight years as a patient going for regular respite at Florence Nightingale Hospice where she said she felt safe and was able to talk about things she couldn’t share with her family.

“When we, as a family, heard the word ‘hospice’, it scared us. We thought that’s it then, this is the end, what a sad, depressing place it will be,” said her daughter Cindy. “But we couldn’t have been more wrong. From the moment we stepped through those doors, a beautiful and calm sense of relief enveloped us. The kind, friendly, reassuring nurses and doctors just put us at ease straight away.”

Cindy said, “Not only did they give our mum the very best care, attention and love, but they looked after us too – nothing was too much trouble, they took the time to explain everything.

“Dad was able to stay over with her at night in the last week of her life and we spent every day with her in that last week and they looked after us all. We will forever be grateful that they treated mum with dignity and respect and made her feel important.”